OVER 30 YEARS EXPREIENCE

Testimonials and Accreditations

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Our Accreditations

We are committed to providing the highest quality of service possible, our accreditations reflect the care and attention we bring to our client's moves. We are quality assured and use BAR's Advanced payment guarantee, giving you piece of mind that your possessions will be looked after.

THE FURNITURE OMBUDSMAN

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by The Furniture and Home Improvement Ombudsman.

PROUD MEMBERS OF BAR

We are members of The British Association of Removers (BAR). BAR members are professional removal and storage companies, each working to BAR’s approved Code of Practice. This means that you have the peace of mind that comes from using a firm that really knows what it’s doing, and in the unlikely event that something goes wrong, you’ve got someone to turn to.

EUROPEAN STANDARD FOR DOMESTIC REMOVALS (BS EN 12522)

We have elected to adopt the increasingly widely known European Standard for removals – BS EN 12522. These standards are the first and only recognised quality standards specifically aimed at furniture removals and storage for the benefit of the private individual. As a certified company, we operate to clearly defined standards and procedures relating to the services we provide and how we provide them, from the initial enquiry through to completion. These procedures are designed to benefit you, the customer, at every stage of your move.

BRITISH STANDARD FOR COMMERCIAL MOVING SERVICES (BS8522)

This standard relates to commercial removals and office relocations, and includes provisions relating to the initial contact, project scope and quotation, the move itself and the follow up monitoring and review. It also specifies the resources, documents and administrative processes that need to be in place. Regular audits take place to ensure that we comply with all mandatory requirements, in order to retain our certification.

ENVIRONMENTAL MANAGEMENT SYSTEMS (BS EN ISO 14001)

This standard demonstrates that protecting the environment is an important part of the way we manage and run our business and that we are committed to reducing our environmental impact. We have an environmental management plan in place which is monitored regularly to ensure ongoing improvement.

QUALITY MANAGEMENT SYSTEM (BS EN ISO9001)

We have a range of quality management principles in place, including a strong customer focus and reliable processes, with a continuous improvement ethic throughout the business, to ensure that customers get consistent, high quality service. We are audited annually to confirm that we continue to meet the requirements of the standard.

STORAGE OF FURNITURE AND PERSONAL EFFECTS STANDARD (BS EN14873)

This is the only recognised quality standard specifically aimed at the storage of furniture and effects for private individuals. It requires us to operate to defined standards and procedures for the safe management of customers’ property and has specific requirements for the quality of our premises, containers and equipment, and the security measures we have in place. Customers are welcome to visit us at any time to see the quality of our storage facilities for themselves.

SELF STORAGE STANDARD (BS EN 15696)

This standard relates to the provision of self-storage facilities and related services, for both personal and business users. It covers the quality and security of the self storage facility as a whole, the storage units, storage contracts, sales and service.

Messages from Our Clients

RELOCATION
Samu Vunisa
 - 
Italy
 to 
UK

We received the boxes fine yesterday. Again thank you very much for your help and service provided.

RELOCATION
Carl Bezuidenhout
 - 
Scotland
 to 
South Africa

Hi Roger. Again, just wanted to say what a brilliant experience we had with you and your company. Best service imaginable.

RELOCATION
Private Client
 - 
London
 to 
New Zealand

We were really happy with the final packing and loading of our container. Mike and his team did a great job, please pass on our thanks for the great professional service provided.

EU MOVE MANAGEMENT
Thomas Juchum

On behalf of the board of directors, Euromove International SA, we would like to thank you very much for all your efforts and the valuable input you have demonstrated in the past.

RELOCATION
Ally Strokosch
 - 
Cheltenham
 to 
Perpignan

Roger helped me move from Gloucester to Perpignan. He provided an excellent service that was very professional, flexible, and great value for money. I'll definitely be using him for future moves.

ART IMPORT
Private Client
 - 
India
 to 
London

Hi Roger, my client has asked me to let you know how pleased he was with your service. I will certainly use your service again should the need arise. Your company was far superior to any others I had initially contacted. You cannot beat a good recommendation.

CONCEIRGE SERVICES
Tessa Solomon

A special thank you from me for always making my life easier when moving was involved.

RELOCATION
Ashley Levinson
 - 
London
 to 
Isreal

Roger organised and managed our move from London to Haifa. He did such a brilliant job for us that we later arranged for Roger to move our three children and their families to Isreal to join us. He handled all the moves perfectly.

ART IMPORT & INSTALL
Bianca Jagger
 - 
London
 to 
London

Your assistance to the foundations Art for Human Rights events was invaluable and contributed to making them a great success. Thank you for your continued support to the Bianca Jagger Human Rights Foundation, your support means the world to me.

RELOCATION
Private Client
 - 
New York
 to 
London

I just wanted to say thank you so much for helping me with all the arrangements for the delivery of the table to London this morning. The client is absolutely thrilled with the table and I will wholeheartedly recommend you to anyone who needs anything moving.

ART IMPORT & INSTALLATION
Nuri Contreras
 - 
Mexico
 to 
London

Dear Roger, the 2015 Mexican Sculpture Exhibit would never have been the same without your expertise and sound advice. Your company helped us skillfully all the way in a very relaxed, trustful and professional environment. Thank you so much.

RELOCATION
Steve Borthwick
 - 
Tokyo
 to 
London

Bespoke Moving Solutions organised our move to Japan so efficiently that when it came to the time to return to the UK, we worked with them again with great success. The company showed tremendous attention to detail and both moves were performed on time and on budget. We were kept fully informed throughout the process and we were delighted with their service.

30 Years of Home Relocation

With over 30 years of experience in UK and international home relocations, as well as fine art & antique logistics, Bespoke Moving Solutions has been able to create a professional yet personal array of services for each and every one of our clients. We always go the extra mile to make sure that your move goes perfectly.

We even provide outstanding home management and concierge services in many parts of the world for our clients. Bespoke Moving Solutions is extremely active in the world of professional sport, entertainment, and high-income clients requiring exacting and discrete professional services. Our network of trusted service providers are all carefully selected, vetted, and regularly appraised.

If you are a PA needing relocation, home management, or international packing and logistics services for your employer, we are happy to help. Confidential, reliable, professional, and discerning we come well recommended. Please take a look at our testimonials to see what our clients have to say about us.

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Our Partners

Our trusted partners are among the best-respected groups in their respective industries. We work hard to make each move a pleasant experience and our relationships ensure that we can provide great service to all of our customers, no matter their needs.
Click here to see the track record of customer ratings and reviews for Ballards Removals Ltd at Referenceline, where reputations count
Ballards Business Park, Old London Road, Markham Moor, Retford, Nottinghamshire, DN22 0TE
If you’re looking to relocate, contact us for a friendly chat about how we can help. Let us manage your move and we will take the hassle out of your UK or international relocation. 
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© 2021 Bespoke Moving Solutions. All Rights Reserved. Bespoke Moving Solutions (By Ballards) are Members of the British Association of Removers.
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